Privacy Policy

Thornton IT has created this privacy policy to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.thorntonit.com.au. Any changes or updates to our privacy practices will be updated through our website. If you have questions or concerns regarding this statement, please e-mail us at admin@thorntonit.au.

At Thornton IT, we value our customers and their privacy. All personal information is used to provide you with customer service, sales and support. This information is used by the people of Thornton IT for contacting and identifying customers and their needs. We will not sell, rent, or loan any identifiable personal information to any third party, unless we are legally required to do so.

Thornton IT will not “spam” our customers. The only email customers will receive, are updates to their recent or past orders, recent or past technical support requests, updates to company policy, updates and news to Thornton IT website, Surveys about Thornton IT Customer Service and occasional promotions (if requested). Thornton IT is not responsible for information and actions by third party individuals/companies who have received information from customer's directly.

Thornton IT uses the industry standard security protocol Secure Sockets Layer (SSL) to encode sensitive information like your credit card number that passes between you and Thornton IT. We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. So, when using an SSL capable browser, shopping on Thornton IT web site is perfectly safe.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our customer’s information, not just the sensitive information mentioned above, is encrypted on our databases, on systems that Thornton IT has direct control of. Only employees who need the information to perform a specific job (for example, our billing or customer service) are granted access to personally identifiable information. Finally, the systems that we store personally identifiable information on are kept in a secure environment.

We provide to our shipping partners your contact information to facilitate the delivery of your order only and for no other reason. Our shipping partners are obligated by Privacy Laws to handle your personal information accordingly.

This site contains links to other sites. Thornton IT is not responsible for the privacy practices or the content of such Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site or by the people of Thornton IT.

If we decide to change our privacy policy, we will post those changes on here, so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If at any time you suspect the information Thornton IT holds about you is incorrect or incomplete, please contact Thornton IT to request this information to be updated or destroyed.

Complaints / Questions
If you would like to submit a complaint regarding a breach by Thornton IT or have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact Thornton IT at admin@thorntonit.au.

© Thornton IT - 2024
Allan Stuart Thornton (T/AS Thornton IT)
ABN 48 006 770 080